Product and technology studio
Design, build and improve AI-powered products for real operating environments.
Windmill works with product and technology teams from early direction through production and ongoing improvement - bringing product experience, engineering, evaluation and operational control together.
We shape priority initiatives, prove product directions, take prototypes into production, improve live systems and add specialist capability to established programmes.
Selected clients
Selected work
Examples of product and technology work, the decisions behind it and the results produced.
AI · Development
KYC/Onboarding re-imagined with AI agents
Agentic pipeline for KYC and onboarding - documents, checks, and explainable handoff.
AI · Development
Accelerating personalized health protocols with agentic AI
Modular agents parse clinical documents, assess risk, and compose protocols in under five minutes.
AI model · AI · Design · Development
Transforming loan acceptance predictions using artificial intelligence
From credit data to an explainable acceptance model wrapped in a usable decision experience.
AI · Development
Chat-based offering analysis for private market investors
Investors interrogate offerings in natural language, with citations and compliance bounds.
What clients say
“I’ve partnered with Windmill on dozens of projects - from startups to enterprises. They’re my go-to for user-centric product design.”
Eric Larnard
VP Platform & Shared Services, Clarivate Analytics
“Our partnership with Windmill merges world-class design thinking with NextCaller’s Insights Engine to power data-driven transformation.”
Sam Espinosa
SVP Sales & Marketing
“The Windmill team enabled us to narrow down product requirements and optimise our application’s functionality quickly and professionally.”
Garrett H. Stevens
Chairman & President, Hemi-Sync
Why Windmill
Designed for use. Engineered for production. Built to be operated.
AI-powered products are not only an interface or a model. The user experience, intelligent behaviour and operating controls affect one another. Windmill keeps those decisions connected from product definition through production.
Evidence before scale
Success measures and important failure conditions are defined early, so the next investment decision is based on evidence rather than the quality of a demonstration.
View Approach- Experience
- How people use, understand, correct and work with intelligent behaviour.
- Customer and operator journeys · explanation and confidence · review and correction · fallback and escalation
- Intelligence
- What the product should automate or generate, how it is grounded and how it connects to the wider system.
- Architecture · data and grounding · models and orchestration · integrations · boundaries of automation
- Control
- How teams know the system is performing as intended and remain able to operate it responsibly.
- Evaluation · monitoring · permissions · human review · operational evidence
We can work with the system you already have.
Windmill evaluates, improves or extends products built by an internal team or another partner.
Evaluation & AssuranceYou know the engagement shape before it starts.
Each service page states the typical duration, outputs, structure and what happens afterwards.
Compare the four engagementsProof comes before scale.
Where work begins with a new direction or a prototype, measurable evidence decides the next commitment.
Proof of ValueHow we can work together
Four engagements, one relationship
Windmill can enter at any stage, from deciding what deserves investment to improving a system already in production. Each engagement has a defined purpose, shape and next decision.
AI Strategy & Readiness
“We know AI matters. We do not know what to build.”
A prioritised direction, product and technical decisions, an evidence plan and a clear recommendation for what should happen next.
Explore the engagementProof of Value
“Prove it works - real users, real data, a real number. Or: we have a prototype that works in a demo. Make it something we can actually put in front of users.”
A working product slice tested against the important user, technical and business assumptions, with evidence for the next investment decision.
Explore the engagementProduct Build & Scale
“Take it into production and keep it running.”
The product experience, engineering, integrations, evaluation and operating foundations required to release, run and continue improving the product.
Explore the engagementEvaluation & Assurance
“It is live. Is it reliable, defensible, and improving?”
An evaluation baseline, visibility of important failure modes and operating signals, improved oversight, and a prioritised plan for improving the system. The system does not need to have been built by Windmill.
Explore the engagementInsights
How we think about the work
From SaaS to self-built in weeks, not months: Why we created Audra Vibe
We replaced Jira and Tempo with Audra Vibe, an internal platform shaped around how our team actually works.
Audra Eval: How we hold our own AI work accountable
Audra Eval is our evaluation and quality-gate layer. It tests accuracy, citations and model drift before and after release.
Certified secure: Our upgrade to ISO 27001:2022
Our ISO 27001:2022 upgrade added the current control set used to govern security across client delivery.
Next step
Discuss the work in front of you
Share the initiative, product or operating question you want to discuss. We will route it to the appropriate senior lead.
For a product, programme or defined opportunity you would like to explore with Windmill.
Discuss your initiativeFor architecture, evaluation, production reliability or an independent technical view.
Speak with an engineer